Privacy policy

Last updated 6 October 2026

gymy.ai is software that gyms use to run their business: members, plans, payments, attendance, staff and the rest. This policy explains what information gymy.ai handles, why, and the choices you have. It covers the website at gymy.ai, the dashboard and the gymy.ai mobile apps.

Who is responsible for your data

For your own account (your name, email, phone number and sign-in), gymy.ai is responsible. For the records a gym keeps about its members and staff, the gym is responsible and gymy.ai processes those records on the gym's behalf and on its instructions. If you are a gym member with a question about your records, ask your gym first; we will help them answer you.

What we collect

• Account details: your name, email address and/or mobile number, profile picture if you sign in with Google, and the gyms you belong to and your role in each.
• Gym records: whatever a gym enters, such as member profiles, contact details, plans and subscriptions, payments and receipts, attendance, expenses, salaries, inventory, photos and notes.
• Technical data: IP address, device and browser type, app version and basic logs of requests, used to keep the service secure and working.

How we use it

• To sign you in and keep your account secure, including sending one-time codes by SMS.
• To provide the features a gym uses, and to show you the gyms and records you have access to.
• To answer support requests and feedback you send us.
• To detect abuse, fix problems and improve gymy.ai.
• To meet legal obligations, such as tax and accounting records.

We do not sell personal information and we do not use gym records for advertising.

Who we share it with

Only the service providers needed to run gymy.ai, each bound to protect the data:

• Cloudflare, which hosts the service and stores its data.
• Google, if you choose to sign in with your Google account.
• SMS providers (such as MSG91 or Twilio), to deliver sign-in codes and messages a gym sends.

We may also disclose information when the law requires it, or to protect the rights and safety of our users and of gymy.ai.

Cookies and local storage

gymy.ai uses one essential cookie to keep you signed in, and your browser's or app's local storage for preferences such as theme and language. There are no advertising or cross-site tracking cookies.

How long we keep it

Account details are kept while your account exists. Gym records are kept while the gym uses gymy.ai and are deleted when the gym deletes them or closes its account, apart from what we must keep by law.

Your choices and rights

• See and correct your profile at any time under Account.
• Delete your account from Account → Delete account, or by writing to us.
• Ask us for a copy of your data, or to restrict or object to how it is used.

Security

Data is encrypted in transit, each gym's records are kept separate from every other gym's, and access inside a gym follows the roles the gym assigns.

Children

gymy.ai is meant for gyms and their staff. Records of members under 18 are entered by the gym, which is responsible for having the consent required for them.

Changes and contact

If this policy changes we will update the date at the top, and tell you in the app when the change matters. Questions or requests: support@gymy.ai.